Personal Data Protection Notice
Last updated: 14.07.2026
1. Data Controller
Pursuant to the Turkish Personal Data Protection Law No. 6698 (“KVKK“), your personal data may be processed by TUNA Gemi İkmal Sanayi Ticaret Ltd. Şti. (“Company” or “Tuna“) acting as the data controller, within the scope explained below.
Address: Evliya Çelebi Mah. Genç Osman Cad. No:44A/1, 34944 Tuzla / Istanbul, Türkiye Email: supply@tunashipping.com Phone: +90 216 446 74 03
2. Personal Data We Process
Within the scope of the services offered through our website (tunashipping.com), the following personal data may be processed:
- Identity and Contact Information: Full name, email address, phone number (information you share via the contact form)
- Transaction Information: The content of messages you send via the contact form, and the product/service you inquire about
- Customer Transaction Information: Your quote requests, order and quote history (if a commercial relationship is established)
- Transaction Security Information: IP address, cookie records, site usage/browsing data
- Invoicing/Accounting Information: Information required for invoicing and collection processes, if a commercial relationship is established
3. Purposes of Processing Your Personal Data
Your personal data is processed for the following purposes:
- Following up on requests and complaints, carrying out communication activities
- Preparing and delivering quotes for products and services
- Carrying out contractual processes (if a commercial relationship is established)
- Carrying out after-sales support services
- Carrying out invoicing and accounting processes
- Fulfilling the Company’s legal obligations
- Ensuring website security and preventing misuse
- Statistical analysis and improving site performance
4. Method of Collection and Legal Basis
Your personal data is collected electronically through channels such as our website’s contact form, email, and phone. This data is processed based on the following legal grounds set out in Article 5 of the KVKK:
- Being directly related to the establishment or performance of a contract
- Being mandatory for the Company to fulfil its legal obligations
- Having been made public by the data subject
- Being mandatory for the establishment, exercise, or protection of a right
- Being mandatory for the Company’s legitimate interests
- Your explicit consent (where required)
5. Transfer of Personal Data
Your personal data may be transferred, limited to the purposes stated above and subject to appropriate security measures, to:
- Cargo/logistics partners,
- Accounting and financial advisory service providers,
- Website hosting and technical infrastructure providers,
- Authorised public institutions and organisations (where legally required),
within the framework of the personal data processing conditions and purposes set out in Articles 8 and 9 of the KVKK.
6. Cookies
Cookies are used on our website to improve user experience. For detailed information on our use of cookies, please see our Privacy Policy.
7. Your Rights as a Data Subject (KVKK Art. 11)
Under Article 11 of the KVKK, as a personal data subject you have the right to:
- Learn whether your personal data is being processed,
- Request information regarding the processing of your data, if any,
- Learn the purpose of processing and whether it is used in accordance with that purpose,
- Know the third parties, domestic or abroad, to whom your data is transferred,
- Request correction of incomplete or inaccurately processed data,
- Request deletion or destruction of your personal data under the conditions set out in the KVKK,
- Request that the correction, deletion, or destruction actions above be notified to third parties to whom your data has been transferred,
- Object to a result that is to your detriment arising from analysis of your data exclusively through automated systems,
- Claim compensation for damages arising from unlawful processing of your personal data.
8. How to Submit a Request
You may submit your requests regarding the rights listed above, together with documents verifying your identity, in writing via:
- Email: supply@tunashipping.com
- Mail: Evliya Çelebi Mah. Genç Osman Cad. No:44A/1, 34944 Tuzla / Istanbul, Türkiye
Your request will be finalised free of charge as soon as possible, and within thirty (30) days at the latest, depending on its nature.
This document is a general informational draft prepared under Turkish law (KVKK). It should be updated to reflect the Company’s actual data processing activities (e.g., the specific cargo company, analytics/hosting providers used, retention periods) and reviewed by legal counsel before publication.
